Do you have strong interpersonal skills and like to work with people? Working in the Medical Office Administration field you'll need to have good typing, spelling, grammar and speaking skills. You'll need to know about and understand insurance regulations and clinical procedures, as well as medical terminology and transcription.
As a medical records and health information technician, you'll organize and manage health information data. Your job will be to ensure its quality, accuracy, accessibility and security in both paper and electronic systems (EHRs). Medical office administrators use various classification systems to code and categorize patient information for insurance reimbursement purposes, for databases and registries and to maintain patients’ medical histories. Doctor's offices, hospitals and outpatient facilities make up the bulk of employers in this field.
NPC recognizes the demand for qualified medical support staff in northeastern Arizona's local hospitals, doctor's offices and clinics. Our program will teach you the skills needed to help you stand out to local employers.
Labs and Classrooms
Classes offered to fit your schedule – day, evening and online. Courses are available face-to-face, online, hybrid (combination of face-to-face and online), short-term and evenings. Your employer may cover the cost of your classes! Check with your HR department to find out more.
Open Lab Hours • Spring 2019
Holbrook – Painted Desert Campus – Nizhoni Learning Center Room 142
Lab Aide: Travis Tsosie
- Mondays: 11:00 a.m. – 5:00 p.m.
- Tuesdays: BUS tutoring from 8:00 – 11:00 a.m. Open Lab: 11:00 a.m. – 3:00 p.m.
- Wednesdays: 8:00 a.m. – Noon
- Thursdays: 8:00 a.m. – 1:00 p.m.
- Fridays: BUS tutoring from 1:30 – 4:00 p.m.
Show Low – White Mountain Campus – Learning Center Room 111
Lab Aide: Dan Groeneveld
- Tuesdays: BUS tutoring from 8:00 – 11:00 a.m. Open Lab: 8:00 a.m. – Noon
- Wednesdays: 8:00 a.m. – Noon; 1:00 – 8:00 p.m.
- Fridays: BUS tutoring from 1:30 – 4:00 p.m.; Open Lab: Noon – 4:00 p.m.
Snowflake/Taylor – Silver Creek Campus – Learning Center Room 112
Lab Aide: Sarah Todechine
- Tuesdays: BUS tutoring from 8:00 – 11:00 a.m. Open Lab: 8:00 – 11:30 a.m.
- Wednesdays: 2 – 8:00 p.m.
- Thursdays: 2:00 – 8:00 p.m.
- Fridays: BUS tutoring from 1:30 – 4:00 p.m.; Open Lab: 12:30 – 4:00 p.m.
Winslow – Little Colorado Campus – Learning Center Room 135
Lab Aide: Lacey Williams
- Mondays: 4:30 – 8:30 p.m.
- Tuesdays: 11:00 a.m. – 4:00 p.m.
- Thursdays: 8:00 a.m. – 1:00 p.m.
- Fridays: 8:00 a.m. – 1:00 p.m.
Working in a medical office requires attention to detail, good typing, communication and interpersonal relationship skills.
Technicians typically work in offices and may spend many hours in front of computer monitors. More than half of those employed as medical records and health information technicians worked in hospitals or physicians’ offices in 2014, and most others worked in various healthcare settings.
Employment of health information technicians is projected to grow 15 percent through 2024, much faster than the average for all occupations. The demand for health services is expected to increase as the population ages.
The annual mean salary for northeastern Arizona is $39,880. (BLS May 2017) SOC 29-2071
Potential Job Titles
Medical records technician/clerk, health information technician, medical office receptionist, medical office manager, medical coding specialist, cancer tumor registrar, medical scribe
The U.S. Department of Education requires all colleges to disclose a variety of information for any financial aid eligible program that "prepares students for gainful employment in a recognized occupation." See the Letter from the U.S. Department of Education (PDF).