Northland Pioneer College's CIS Department guides you through the necessary competencies for the national industry standards CompTIA certification examinations. (A+ test part 1 & 2, Network+, Linux+, and Security+).
In the A+ classes you'll learn about IRQs, direct memory access and practical computer repair, including the basics of installing and repairing hard drives, modems, network cards, CPUs, power supplies, PDAs and printers.
All certification courses offer hands-on practice of the essential knowledge needed for the entry-level information technology professional.
NPC offers four specific courses to help you prepare for and pass CompTIA exams:
- The CIS 141 and 142 courses are geared toward the CompTIA A+ exam and focus on the uses of current hardware, software and operating system interfaces and features.
- The CIS 145 course offers an overview of networking concepts, protocols, terminology to prepare students to pass the CompTIA Network+ exam.
- The CIS 146 class is geared toward the CompTIA Security+ exam and focuses on network security, compliance and operational security, threats and vulnerabilities, access control, cryptography and identity management.
- The CIS 162 class prepares students for the CompTIA Linux+ exam and focuses on hardware and system configuration, systems operation and maintenance, security, troubleshooting, diagnostics, automation, and scripting.
Labs and Classrooms
The preparatory basic CIS 105 Computer Applications and Information Technology, a three-credit-hour course, is available as an on-site or online course.
While computer labs are available at all NPC locations, this program requires specialized equipment that is only available in Show Low.
Computer support and network specialists work in many different industries, including information technology (IT), education, finance, healthcare and telecommunication.
Many help-desk technicians work for outside support service firms on a contract basis and provide help to a range of businesses and consumers. Faster computer networks are making it possible for some support specialists, particularly help-desk technicians, to work from a home office.
Employment of computer and information technology occupations is projected to grow 12 percent through 2024, faster than the average for all occupations, in part due to a greater emphasis on cloud computing, the collection and storage of big data, more everyday items becoming connected to the internet and the continued demand for mobile computing.
The U.S. Bureau of Labor Statistics lists the median national annual wage for computer and information technology occupations as $92,410. The median national annual wage for computer network support specialists was $57,880SOC 15-1152, and computer user support specialists was $44,480SOC 15-1232. (May 2019)
Potential Job Titles
Computer support specialist, computer technician, network technician, help desk specialist, IT technician
NPC is a proud Academy Partner of CompTIA – the voice of Information Technology. Earn your A+, Network+, Linux+, and Security+ national industry credentials at NPC.