All college services are OPEN remotely (via phone, email, Internet) during normal business hours. Find the most up-to-date information at www.npc.edu/covid19. The Hopi Center is closed through March 31.

Tuition Refund Policy

Refunds are based on when you drop a class.

All refunds are made by check and are mailed from the NPC Business Office.

The Media Fee will be refunded ONLY if a student's enrollment drops below 3 credits within the timeframes indicated below.
Questions? Contact the Business Office at (800) 266-7845, ext. 7480.

General Tuition Refund Policy

Fall or Spring Semester

100 percent before the first day of semester (see below for exact dates)
100 percent if NPC cancels the class
50 percent through the second week of the semester
No refund AFTER the end of the second week of the semester

Summer Session

100 percent before the first day of the session (see academic calendar)
100 percent if NPC cancels the class
50 percent by the end of the second day of the session

Short-Term Courses & Workshops

100 percent before the first day
100 percent if NPC cancels the class
50 percent through the first two days
No refunds on a two-day workshop AFTER it has started

**Class canceled -OR- day/time changed by NPC, 100 percent refund**
Course Type	Refund Deadline/Terms	Refund
REGULAR Semester Length Classes	Courses dropped on or before January 20, 2020	100 percent
	Courses dropped between January 21 – February 3, 2020	50 percent
SHORT-TERM Classes	Courses dropped prior to first day of class	100 percent
	Through second day of class	50 percent
	No refund after the first day of two-day* classes.*	0 percent
INTERNET Classes	Enrollment canceled within one week of initial registration; no course work initiated.	100 percent
	Enrollment canceled within two weeks of initial registration; no course work initiated.	50 percent

**Class canceled - OR - day/time changed by NPC, 100 percent refund**
Course Type	Refund Deadline/Terms	Refund
REGULAR Semester Length Classes	Courses dropped on or before May 31, 2020	100 percent
	Courses dropped between June 1 – June 5, 2020	50 percent
SHORT-TERM Classes	Courses dropped prior to first day of class	100 percent
	Through second day of class	50 percent
	No refund after the first day of two-day* classes.*	0 percent
INTERNET Classes	Enrollment canceled within one week of initial registration; no course work initiated.	100 percent
	Enrollment canceled within two weeks of initial registration; no course work initiated.	50 percent

Students who wish to request an exception to the regular refund policy may do so in writing by completing an Exception Refund Request form. You must take this form to your NPC Academic Adviser to be signed. Final approval must be obtained from the vice president for Learning and Student Services, or designee. Refund exceptions are ONLY made for one of the following reasons:

Serious illness or injury of the student, verifiable by a doctor's written statement that the illness prevents the student from attending all classes for the semester. The student must submit documentation prior to the end of the semester for which they are requesting the refund.
Death of a student or an immediate family member, if the request is made prior to the end of the semester in which the death occurs. The student or the student's survivor must provide death certificate or newspaper obituary notice and proof of relationship (birth certificate, marriage license).
Military service of a student in the Armed Forces or Arizona National Guard who is called to active duty and assigned to a duty station, verified by a copy of the orders, will be allowed to withdraw and receive a 100 percent refund of tuition, provided courses have not been completed.
Requests for refunds due to an institutional error will be evaluated on a case-by-case basis.

Any refund that may be due to a student will first be applied to any outstanding debts owed to the college. If a student received federal financial aid, grants, or scholarships, funds will be returned to the applicable federal financial aid program/grantor(s).

Examples of ineligible requests include: academic issues, financial issues, transportation issues, child care issues, course too easy, course too difficult, time conflict, faculty member conflict, never attending.

All decisions made by the college are final.

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