NPC Privacy and Text Message Terms and Conditions
These NPC Text Message Terms and Conditions ("Text Message Terms") are between you and Northland Pioneer College, its past, present, or future governing bodies, affiliates, predecessors, successors, and their respective agents, employees, officers, and representatives (collectively, "NPC," "we," or "us"), with a principal campus located in Holbrook, Arizona, 86025. These Text Message Terms serve as a written agreement and govern your participation in NPC’s Text Message Program, which includes sending text messages to NPC and/or receiving text messages from NPC.
BY PROVIDING EXPRESS CONSENT AT THE TIME OF ENROLLMENT IN NPC’S TEXT MESSAGE PROGRAM, YOU AGREE TO BE BOUND BY THESE TEXT MESSAGE TERMS.
NPC’s Privacy Policy and Terms of Use are incorporated by reference and also apply to your participation in NPC’s Text Message Program. By participating, you confirm that you have reviewed and agree to those policies.
Arbitration and Legal Terms
BY CONSENTING TO NPC’S TERMS OF USE, YOU AGREE TO ARBITRATE ALL CLAIMS BETWEEN YOU AND NORTHLAND PIONEER COLLEGE ON AN INDIVIDUAL BASIS ONLY, AND NOT AS PART OF ANY CLASS ACTION.
By agreeing to arbitration, you waive your right to pursue claims in court, including the right to a jury trial or to participate in a class action lawsuit.
A "Claim" includes any dispute, lawsuit, or legal action between you and NPC, including but not limited to statutory violations or interpretations of these Text Message Terms. Arbitration will be conducted in Arizona under the current rules of the American Arbitration Association, unless those rules conflict with these terms. You waive the right to a trial by jury or participation in class action suits. This clause is governed by the Federal Arbitration Act and will remain in effect even if your participation in the program ends.
About the Text Message Program
NPC’s Text Message Program is designed to assist users in staying connected with Northland Pioneer College through SMS communications. By opting in, you agree to receive recurring text messages from NPC regarding college news, enrollment, financial aid, deadlines, and other important academic or service announcements.
Consent to Receive Messages
Your express written consent is required to participate. This consent may be obtained electronically (such as through a web form or online enrollment system, per the E-SIGN Act). Continued participation (e.g., not replying STOP) confirms ongoing consent to receive messages under these terms.
By enrolling, you confirm you are the authorized user of the mobile number provided or have permission from the authorized user to enroll and receive messages. NPC will not send marketing content without appropriate prior consent, in compliance with the Telephone Consumer Protection Act (TCPA).
Message Costs
NPC does not charge you to receive its messages. However, Message and Data Rates May Apply depending on your mobile plan and carrier.
NOTE: NPC is not responsible for any charges from your wireless provider as a result of participating in this program. Please check with your mobile carrier for details about your plan and any associated costs.
Stopping Text Messages
You may opt out of NPC text messages at any time by replying STOP to the number from which the message originated. You will receive a final confirmation message, and no further messages will be sent to that number. Please allow up to 3 business days for full processing. Note that STOP requests apply only to the specific phone number used.
Opting Back In
If you previously opted out and wish to rejoin the Text Message Program, you must provide new express written consent to NPC.
Getting Help
To receive additional information, text HELP to the same short code or number from which you received the NPC message. You’ll receive a reply with more details about the Text Message Program and how to reach us.
Command Summary
STOP: Opt out of receiving further messages.
HELP: Get more information on the program and support.
Supported Carriers
NPC’s Text Message Program is supported by most major U.S. carriers, including AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost Mobile, U.S. Cellular, MetroPCS, Cricket, and others. Carriers are not liable for delayed or undelivered messages
Disclaimer:
NPC reserves the right to modify these Text Message Terms at any time. Continued participation following such changes confirms your acceptance of the updated terms. Visit www.npc.edu regularly to review the most current version.Northland Pioneer College (NPC) Privacy Statement
This Privacy Statement provides information required by Arizona law about Northland Pioneer College’s (NPC) online information gathering and dissemination practices. Individual pages on the NPC website may provide additional, specific privacy information as applicable.
In addition to the information in this Privacy Statement, NPC’s Terms of Use and Acceptable Use Policy govern the use of NPC’s websites and technology resources.
Online Services and Third-Party Providers
NPC’s website (www.npc.edu) provides access to online resources and services that support NPC’s educational mission. In some cases, NPC connects users to external services provided by non-NPC vendors, including platforms such as Microsoft 365, Zoom, and Google Workspace for Education. These services may have their own privacy policies that are separate from NPC’s. NPC is not responsible for the privacy practices of these third-party providers. Users should review those policies independently.
Information Collection and Use
NPC collects information actively submitted by users and information automatically collected through technology. This may include:
- IP addresses
- Browser and device types
- Operating systems
- Access times and dates
- Referring websites
- Usage activity on NPC sites and systems
- Data storage and network usage volumes
This information is used to:
- Deliver services aligned with NPC’s educational goals
- Protect the security and integrity of our systems
- Support academic integrity
- Monitor and improve site performance and user experience
- Analyze usage trends and patterns
NPC may work with service providers to support these efforts, under strict data protection terms. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging origination opt-in data and consent; this information will not be shared with any third parties.
Use of Cookies
NPC uses cookies and similar technologies to enhance user experiences, remember preferences, and collect aggregated traffic data. Some cookies may be set by third-party tools used on NPC’s site.
Types of cookies used:
- Necessary Cookies: Enable core functionality such as user authentication and session management.
- Functionality Cookies: Support features like video playback or language preferences.
- Social Media Cookies: Set by platforms such as Facebook or YouTube to track engagement.
- Analytics Cookies: Measure usage and identify technical issues to help improve our website.
- Targeting/Advertising Cookies: May be used in digital marketing efforts and set by third parties such as Google Analytics.
Users can disable cookies via browser settings. However, doing so may limit access to some site features.
Do Not Track Signals
NPC websites currently do not respond to "Do Not Track" browser signals. Users may manage privacy settings through their browser or device preferences.
Alternatives to Website Use
If you prefer not to share personal data online, you may contact the appropriate NPC department for alternate methods of accessing services.
Disclosure of Information
NPC does not sell or share confidential information to third parties, except in limited situations permitted or required by law.
- Student Records: Protected under the Family Educational Rights and Privacy Act (FERPA), Arizona law, and NPC policies. See Student Privacy Rights for more details.
- Employee Records: Access governed by relevant NPC and Arizona statutes.
- Public Records: NPC may be required to disclose records under Arizona’s public records laws (ARS §§ 39-121 through 39-161).
- Legal Obligations: NPC may disclose information in compliance with court orders, legal subpoenas, or in cases where it is necessary to protect health, safety, or prevent misuse of systems.
- Contractors: NPC may share limited information with contracted service providers to deliver programs and services. These partners must follow privacy and data security requirements.
Data Security
NPC takes appropriate steps to protect confidential data. Security measures include:
- User education and cybersecurity awareness
- Antivirus and firewall protection
- Access control systems
- Continuous monitoring for suspicious activity
NPC evaluates and improves its security protocols on a routine basis.
Contact Information
If you have questions or believe NPC has not adhered to this Privacy Statement, contact us at: privacy@npc.edu.
NPC will make reasonable efforts to investigate and respond to privacy concerns.
Updates to this Privacy Statement
NPC reserves the right to update this Privacy Statement as needed. Changes will be posted to this website.
