Initial salary range of $46,237 to $55,484 depending on education and experience.
Exempt, C1
Reports to the Network and System Administrator
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required verification document upon hire.
Valid driver's license.
Bachelor’s degree from a regionally accredited institution.
Industry standard computer certifications (VCP/VCAP, MCSE, CCNA, etc.)
Working experience in Higher Education environments.
Associates degree from a regionally accredited institution.
3+ years of experience working with computer hardware, software, and operating systems.
2 years of experience administering and configuring server platforms in a virtual server environment.
Experience with any of the following technologies: Cisco solutions, CommVault Systems, F5 Networks, VMware Horizon, Cloud platforms (AWS, Azure, GCE), and Polycom Video conferencing.
Industry standard computer certifications (Comp TIA, Microsoft, CISCO, etc.)
Experience with administering VMware tools and services.
Due to the nature of data available to this position, the candidate must submit to and pass a background check and not have any convictions or arrests for information crimes or crimes involving violations of trust.
Under the general supervision of the Network and Systems Administrator, the Network and Systems Engineer is responsible for the college’s computer system maintenance, administration and operations activities. Responsible for planning, implementation, and ongoing administration of systems and services. Provides a scalable, highly available and robust environment for the faculty, staff and students. The Network and Systems Engineer supports the Network and System Administrator in tasks, projects, focus and direction of the college.
- Plan and implement complex, integrated systems as needed to serve the mission of the college.
- Design, install, maintain, and support indoor and outdoor wireless network infrastructures and make recommendations on enhancements.
- Administration of geographically dispersed systems including replication clusters, replicated storage, and load balancing.
- Assist in the planning, configuration, deployment, and support of campus LAN/WAN infrastructure.
- Monitor and support server and network infrastructure by effectively managing the college’s network operations center.
- Document network topology and configuration settings of all equipment, to include a full and accurate inventory of all network devices.
- Identify, plan and manage execution of upgrade and lifecycle of hardware/software as needed.
- Work closely with the Network and Systems Administrator to install and maintain datacenter network infrastructure.
- Produce and maintain accurate required documentation related to user accounts, maintenance actions, system configuration changes, etc.
- Provide cross-discipline support for other Information Services departments and specialties.
- Lead, participate, initiate, contribute and support projects as assigned.
- Manage disaster recovery & back-up environment.
- Support and monitor security, antivirus, data integrity and threat/risk assessment areas.
- Performs other duties as assigned.
Knowledge of:
- Previous and current versions of Windows Server
- Various Microsoft Datacenter technologies including Active Directory, Exchange serve 2010 and/or 2013, ISS, SQL Server, and File Servers.
- Linux server platforms; SLES and Ubuntu are especially desirable as is experience with Linux webserver administration.
- Hardware analysis abilities including use of diagnostic software and diagnostic tools/equipment.
- In-depth experience with virtualizations platforms, specifically VMware.
- Knowledge of various storage technologies, including Fibre Channel, NFS and SMB.
- Automation of common tasks; knowledge of PowerShell, BASH, and other scripting languages is highly desirable.
- An understanding of VDI administration and configuration, or the ability to learn quickly.
- Common backup technologies.
- Moderate enterprise networking including VLAN, STP, WAN, traffic analysis, and managed switch configuration are a must.
Must have the ability to:
- Organize work, assume responsibility and work independently as well as in teams.
- Learn quickly, follow detailed instructions, make independent decisions within established guidelines, and initiate fault isolation and other problem solving techniques which use “out of box” reasoning.
- Lead by positive example and motivate others within the team.
- Commit to providing excellent customer service.
- Identify system improvement opportunities with new and existing technology.
- Professionally accountable and work independently as well as participate on teams effectively.
- Provide the initiative to improve methods and procedures.
- Communicate clearly and efficiently with users by email, phone and in person.
- Effectively develop documentation and other forms of communication.
- Work with Windows networking (domain) models.
- Initiate fault isolation and other problem solving techniques with creativity and ingenuity when standard techniques fail.
- Document and communicate within all phases of a task or project (both internal to Information Services and with customers) through with 100% completion of projects/tasks.
- Interact and work well under pressure with others, including end users.
- Exercise appropriate privacy and discretion in handling confidential information.
- Log, track and report on topics of requests, projects and tasks as assigned.
- Understand conceptually how the different components associated with systems and networks interact.
- Exercise appropriate privacy and discretion in handling confidential information.
