NPC’s SBDC earns state excellence award

August 7, 2015 by Anonymous

Counselors at Northland Pioneer College’s Small Business Development Center (SBDC) helped local businesses find over $5 million in new capital to expand or continue their operations during 2014, just one of six measures used by the U.S. Small Business Administration to assess the economic impact of the grant-funded SBDC.

Tracy, Jim and Rich
Tracy Mancuso, Jim Austin and Rich Chanick

The NPC SBDC staff exceeded all six goals for 2014, earning an Excellence Award from the Arizona Friends of Small Business. Janice Washington, executive director of the Arizona SBDC Network, presented the Excellence Award to Tracy Mancuso, Rich Chanick and Jim Austin at the annual awards banquet in Payson on July 21.

The NPC SBDC was recognized earlier this spring for their work with Sandra and Randy Nicoll and Arizona Log and Timberworks, recipients of the 2015 SBDC Master Award.

“These awards recognize the commitment of our counselors to the businesses in Navajo and Apache counties,” said Mancuso, director of the NPC SBDC, and one of two staff counselors who specialize in helping businesses acquire additional funding. “The over $5 million infused into local businesses included over $45,000 in crowd funding to aid the start-up of one business.”

During 2014, the NPC center provided start-up assistance to 20 new businesses, spending at least two months working with the owners. The center worked with 70 long-term clients on business, marketing and operational plans; loans or financing; and regulatory issues.

2015 Excellence AwardBy working with the SBDC, businesses added 74 new jobs, and saved 21 jobs. Sales increased over the previous year by over $3.1 million, in part due to increased government contracts and related opportunities. “An average of $102,000 in new capital went into the local economy each week because businesses and inventors worked with an SBDC adviser,” explained Mancuso. “For every dollar invested in operation of the center, we conservatively estimated a $3.50 return to the residents of Navajo and Apache counties.”

Northland Pioneer College’s Small Business Development Center is part of a state-wide network and serves Navajo and Apache counties including reservation areas, providing quality educational programs, resources and confidential, no-cost, "one-on-one" counseling focused on a broad range of business issues. The SBDC staff and consultants guarantee discussions are held in the strictest confidence, working with small businesses to maximize their successes. For an appointment, or for more information, visit, or contact Tracy Mancuso, Director of NPC’s Small Business Development Center, 532-6170 or toll-free (800) 266-7845, ext. 6170.