Financial Aid Systems Technician

Exempt, B2

Organizational Relationship

Reports to Manager of Financial Aid Operations


Painted Desert Campus – Holbrook, Arizona

Required Qualifications

  • Associate degree with two years applicable experience.
  • Knowledge of financial aid application processes, sources, procedures, and regulations.

Preferred Qualifications

  • Bachelor’s degree.
  • Knowledge of Jenzabar Student Information System.


  1. Provide technical leadership for implementing, updating, and maintaining Financial Aid Office software, Department of Education software: EdConnect and EDExpress.
  2. Develop proficiency with systems and technology and act as primary trainer of office staff for document imaging, verification, and financial aid processing software.
  3. Collaborate with Manager of Financial Aid Operations to ensure adequate user roles, responsibilities, privileges, and tasks, recommending changes to assignments as needed.
  4. Compile financial aid software training materials and provide system training for users.
  5. Determine student financial aid eligibility and act as a resource to answer staff questions about eligibility, awarding, and disbursement of student aid.
  6. Work closely with Information Services (IS) to coordinate the adoption and usage of financial aid software tools.
  7. Responsible for maintaining system access, permission, workflows, and related functionality for the department.
  8. Interpret federal regulations and ensure data accuracy and compliance with regulations related to electronic data exchange transaction processing.
  9. Generate disbursements, authorizations and reconciliation of financial aid funds through Common Origination and Disbursement (COD).
  10. Monitor students through National Student Loan Data System (NSLDS), EDExpress, G5, COD and FAA Access to CPS Online: Submit ISIR Corrections, process Return to Title IV (R2T4), overpayment, etc.
  11. Prepare transactions, balance, and summary reports.
  12. Reconcile financial aid funds with Business Office.
  13. Monitor data integrity, governance, and usage for office software and recommend changes as needed.
  14. Maintain financial aid information on the NPC webpage and MyNPC sites.
  15. Monitoring of student progress in technical aspects of the financial aid process.
  16. Supervise office staff in the absence of a manager.
  17. Perform computer trouble shooting for office.
  18. Perform other duties as assigned.

Skills Required

Detail-oriented with strong organizational skills; Office management, workflow procedural skills, ability to multitask and prioritize workload to meet deadlines. Ability to work closely with others. Must be able to demonstrate the ability to effectively use Microsoft Word and Excel. Understand, interpret, and apply experience with federal, state, institutional and private student financial aid rules and regulations. Must have strong skills in preparing, implementing, and providing training on system software(s) utilized by the financial aid department. Ability to read and comprehend the English language sufficiently in order to understand written and verbal information. Supervision skills required.

Required License/ Certification

Valid Arizona driver's license


Initial salary range of $35,645 to $42,773, depending on education and experience.

Closing Date

October 22, 2018

Position Availability

November 15, 2018

Application Information:
  • Forward a cover letter (which outlines how you meet the qualifications listed above)
  • Résumé including dates of employment
  • Copies of transcripts with Degree(s) posted
  • A list of five current professional references with contact information including phone numbers.
You may submit your application two ways:
  • By postal mail to:
ATTN: Human Resources Department
Northland Pioneer College                                                                                    Job application button
PO Box 610

Holbrook, AZ 86025-0610
  • By internet. Clicking on the "Submit Your Application Online" button to the right.
Please be sure to upload your documents as file attachments for all required
application materials.
We accept PDF files and Word documents.
*** Please DO NOT COPY AND PASTE your application materials
into the e-mail links on this site.***

Submission of ALL required application materials is the responsibility of the applicant.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required verification document upon hire.

Human Resources: (928) 524-7473 or send an e-mail.

Please DO NOT COPY AND PASTE your application materials into the e-mail link above.

Northland Pioneer College does not discriminate on the basis of race, color, national origin, religion, marital status, gender, age or disability in admission or access to, or treatment or employment in its educational programs or activities. District grievance procedures will be followed for compliance with Title IX and Section 504 requirements. The Affirmative Action Compliance Officer is the Director of Human Resources, 2251 E. Navajo Blvd., Holbrook, AZ 86025, (928) 524-7471. The Section 504 Compliance Officer is the Coordinator of Disability Resources and Access, 1001 W. Deuce of Clubs, Show Low, AZ 85901, (800) 266-7845. The lack of English language skills will not be a barrier to admission and participation in vocational education programs.

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Complete the biographical information, select an employment opportunity, and attach your cover letter, résumé, five references and transcripts or credentials as documents or Adobe PDFs. (Individual attachments cannot exceed 3 MB.)

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